Genpact is hiring freshers for International Chat Process roles in Hyderabad. Walk in on 24th Jan 2025 to join a leading global professional services firm!
Are you a fresher looking to kickstart your career in the global business services industry? Genpact, a leading professional services firm, is conducting a Walk-In Drive for International Chat Process roles in Hyderabad. This is your opportunity to work in a dynamic environment with a company that values innovation, growth, and collaboration.
**Note: We are not considering Undergraduates / postgraduates for these roles.
Work Location: Hyderabad (Work from office)
Experience: Only Freshers are eligible
Shifts: Flexible with any shift
Language Known: English
Responsibilities
• Respond to customer queries and customer’s concern
• Making outbound calls to Customers and Employers
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and bring up product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently
and within the context of a larger reciprocal environment
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law) {Postgraduates/Undergraduates are not eligible}
- Only Freshers are eligible
Preferred qualifications
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
