Kickstart your career with Genpact’s Mega Virtual Walk-in Drive for Customer Service roles on 2nd July 2025. If you’re a fresher fluent in English and Hindi, and ready to join a global leader in digital transformation, this is your golden opportunity! The role is based in Ahmedabad (Work from Office) and offers a dynamic environment where your communication skills can shine. Don’t miss this chance to join one of the top BPO employers in India.
Job Details:
Company: Genpact
Role: Customer Success, Service & Operations – Other
Experience: 0 Years (Freshers Only)
Job Type: Full Time, Permanent
Location: Ahmedabad (Work from Office)
Industry: BPM / BPO
Department: Customer Service & Operations
Date: 2nd July 2025 (Wednesday)
Time: 12:00 PM – 1:00 PM
Mode: Virtual via MS Teams
Meeting ID: 423 160 746 3726
Passcode: vg9kJ7Aw
Key Responsibilities:
- Handle customer queries and provide timely resolution
- Support data collection processes for account recovery
- Understand client policies and replicate customer issues
- Escalate technical problems and ensure customer satisfaction
- Demonstrate problem-solving and analytical thinking
- Collaborate efficiently in both individual and team environments
Eligibility Criteria:
- Education: Any Graduate (excluding Law)
- Languages: Fluent in English and Hindi
- Experience: Freshers Only
- Shifts: Must be flexible with rotational and weekend shifts
Preferred Skills:
- Strong communication and interpersonal skills
- Proficient written English with neutral accent
- Analytical mindset with customer-first approach
- Effective probing and problem-solving ability
Why Join Genpact?
- Be part of a global transformation leader
- Work with the latest in AI and automation
- Thrive in a culture built on integrity and inclusion
- Get continuous learning and career advancement opportunities
- Join over 140,000 innovators pushing boundaries every day
Important Note:
- Please carry your E-Aadhaar card during the interview process.
- Genpact does not charge any fee at any stage of the recruitment process.
