Genpact Virtual Hiring Drive – Customer Service (Voice) | 26 March | Hindi & English | Hyderabad
Genpact, a global leader in digital transformation and business process services, is conducting a virtual hiring drive for Customer Service – Voice Roles (Hindi & English) in Hyderabad. If you have strong communication skills and a passion for customer service, this is your chance to join a leading MNC.
📌 Job Details:
✅ Role: Customer Service – Voice (Hindi & English)
✅ Experience: Freshers & Experienced (0-5 years)
✅ Qualification: Any Graduate
✅ Job Location: Hyderabad (Work from Office)
✅ Employment Type: Full-time
✅ Walk-in Mode: Virtual
✅ Walk-in Date: 26th March 2025 (Wednesday)
✅ Time: 11:30 AM – 1:00 PM
Below are the meeting details:
Join the meeting now
Meeting ID: 484 879 076 950
Passcode: WY9zm7mq
Languages known: Hindi + English
Work Location: Hyderabad (Only work from office)
Shifts: Flexible with any shift
Responsibilities
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law). We are not considering undergraduates/result awaited candidates/pursuing candidates for these roles.
- Freshers are also eligible. Candidates with previous exp. (1-2 years) in voice/non voice process can also appear for interview
- Candidate should be able to speak fluent Hindi and English languages
