🌐 Genpact Virtual Drive – International Voice Process | 12th July 2025 | Work From Gurgaon
Are you an experienced customer support professional with a background in international voice processes? Here’s your golden opportunity!
Genpact is conducting a Mega Virtual Walk-In Drive on 12th July 2025 for International Voice Process roles at its Gurgaon location.
🗓️ Interview Details
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Company: Genpact
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Role: International Voice Process – Customer Service
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Experience Required: 2 – 5 Years
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Interview Date: 12th July 2025 (Saturday)
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Time: 1:30 PM – 3:30 PM
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Mode: Virtual (Microsoft Teams)
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Meeting ID: 432 074 914 4892
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Passcode: FP7TU9bN
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Location (Work From Office): Gurgaon
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Shift: Flexible with 24×7 (Rotational Shifts)
🎯 Job Description
Join a high-performing team that is redefining customer experience with the help of AI-powered operations, digital transformation, and global communication standards. If you’re passionate about delivering exceptional service, this role is for you!
💼 Key Responsibilities:
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Responding to international customer queries and concerns via calls
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Support data collection efforts for account recovery
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Understand and apply client policies and procedures
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Accurately reproduce and escalate customer issues
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Ensure high standards of customer satisfaction and retention
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Work independently and collaboratively to meet team goals
✅ Required Qualifications:
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Education: Any Graduate
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Experience: Minimum 18 months in international voice process
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Language: Fluent English communication is mandatory
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Strong problem-solving, critical thinking, and interpersonal skills
⭐ Preferred Profile:
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Experience in international customer support, BPO, or technical support
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Willingness to work night shifts and weekends
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Adaptable to dynamic client environments and new technology
🚀 Why Join Genpact?
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Work at the forefront of AI & automation
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Be part of a global transformation engine
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Accelerated career growth with global client exposure
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Dynamic, inclusive, and collaborative workplace culture
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Join 140,000+ experts worldwide delivering impact through innovation
🧾 What to Keep Ready:
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Updated Resume
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E-Aadhaar card (for verification)
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Stable internet and a quiet space for interview
🔔 Note: If you’ve been interviewed for this role within the last 7 days, kindly skip this drive.
📍 About Genpact
Genpact (NYSE: G) is a global professional services firm delivering digital transformation through AI, data, and advanced analytics. Known for operational excellence and cutting-edge innovations, Genpact powers the digital future of top enterprises across industries.
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