🚨 Genpact Virtual Walk-In Drive – Customer Service Roles | 25 June 2025 | Ahmedabad
Are you a fresher looking to start your career in a dynamic, tech-driven environment? Genpact invites you to a virtual walk-in interview for Customer Service roles at its Ahmedabad office on 25th June 2025. Join a team that’s driving digital transformation and innovation on a global scale.
📅 Interview Details:
-
Date: 25 June 2025 (Wednesday)
-
Time: 12:00 PM – 1:00 PM
-
Mode: Virtual via MS Teams
-
Meeting ID: 490 402 636 507 0
-
Passcode: QK3Jq9vj
-
Job Location: Ahmedabad (Work from Office)
-
Shift: Flexible with any shift
-
Languages Required: Hindi and English
💼 Role: Customer Service Executive (Voice/Non-Voice)
Industry: BPM/BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Eligibility: Freshers Only
Education: Any Graduate (except Law)
🧾 Key Responsibilities:
-
Respond to customer queries and concerns professionally
-
Provide support in account recovery and escalate technical/product issues
-
Understand client processes and reproduce customer issues
-
Deliver excellent service and maintain customer satisfaction
-
Analyze and resolve customer queries independently
🎓 Candidate Requirements:
Minimum Qualifications:
-
Any graduate (except Law)
-
Fluency in English & Hindi is mandatory
-
Only Freshers are eligible
-
Should have basic computer skills and a willingness to work flexible hours (including weekends)
Preferred Skills:
-
Strong analytical and probing abilities
-
Good communication with neutral English accent
-
Customer-first mindset and eagerness to learn
💡 Why Join Genpact?
-
Be part of AI & Digital Transformation
-
Fast-track your career with training & mentorship
-
Thrive in a diverse, inclusive, and value-driven culture
-
Join 140,000+ professionals who shape the future every day
📌 Note:
-
Keep your E-Aadhaar Card handy for virtual verification.
-
Genpact does not charge any fees for recruitment. Beware of frauds.
