Looking to build a rewarding career in customer service? Genpact is conducting a Virtual Drive for Customer Service – Voice Roles (Hindi & English) on 21st March 2025 (Wednesday). This is an excellent opportunity for both freshers and experienced candidates to join a leading global professional services firm. If you have strong communication skills and a passion for customer service, this is your chance to make a difference. Open to any graduate – take the first step toward a fulfilling career with Genpact!
Job Details
📅 Drive Date: 21st March 2025 (Wednesday)
🌍 Location: Hyderabad (Virtual)
💼 Role: Customer Service – Voice (Hindi & English)
🎯 Experience: Freshers & Experienced Candidates
🎓 Qualification: Any Graduate
Genpact Virtual Drive for Customer Service: Voice Roles ( Hindi & English) on 21 March 2025 (Wednesday) || Hyderabad
Date: 21-March-2025 (Friday)
Time: 11:30 AM – 2:00 PM
Below are the meeting details:
Join the meeting now
Meeting ID: 498 125 278 280
Passcode: Ns7BC9jy
Languages known: Hindi + English
Work Location: Hyderabad (Only work from office)
Shifts: Flexible with any shift
Responsibilities
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except Law). We are not considering undergraduates/result awaited candidates/pursuing candidates for these roles.
- Freshers are also eligible. Candidates with previous exp. (1-2 years) in voice/non voice process can also appear for interview
- Candidate should be able to Read/speak/comprehend in Hindi and English languages
