Genpact Released Job Openings On 16/01/2023.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Genpact Recruiting B.Com/BBA/M.Com/MBA/BMS/PGDM/BA/MA with 00-05+Years Experience for CUSTOMER SERVICE – NON-VOICE Position.Complete Details for the CUSTOMER SERVICE – NON-VOICE follows.
Important Details :
- Location : Noida, Gurgaon/Gurugram, Delhi / NCR
- No of Vacancies:Not Disclosed
- Details of Salary:Not Disclosed
- Opening date for online Application:16/01/2023
- Mode of application :Online
Job Description/Skills Required
- Respond to customer queries and customers concern. • Demonstrates effective, clear and professional written and oral communication. • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. • Actively seek solutions through logical reasoning • Demonstrates strong problem-solving capabilities and assist customers in case of any issues • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Basic knowledge of how digital payments work required