Genpact Released Job Openings On 07/02/2023..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Genpact Recruiting Any Graduate with 01-05+Years Experience for Technical Support – Voice / Blended Position. Complete Details for the Technical Support – Voice / Blended follows.
Important Details :
- Location :Hyd
- No of Vacancies:50
- Details of Salary: NA
- Opening date for online Application:07/02/2023
- Mode of application :Walk in
- Time and Venue: 10th February, 12.00 PM – 3.30 PM
Genpact HafeezpetContact – Meenakshi ()
Job Description/Skills Required
- Provides customer service by applying problem solving and troubleshooting skills to assess issues and establish a course of action to guide the requestor to timely resolution of inquiries that come in via phone, chat, email and online ticket
- Applies knowledge case resolution process, policies, case management, service level management, defect/PCR process and escalation methodology
- Uses customer service skills, keeping a positive, caring, can-do attitude and by keeping all appropriate parties updated to resolution, especially critical client issues
- Provides other ad hoc support and duties as assigned, to include attending training courses as required and stays abreast of evolving internal processes and industry developments.
- Interested candidates can apply through Naukri
About Company: Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM
Click here for Official notification and Apply
