Genpact Mega WALK-IN Drive: Customer Service – Voice Roles (English & Hindi) – 3rd December 2024
Are you looking for an exciting career opportunity in customer service? Genpact, a global leader in professional services, is organizing a Mega Walk-In Drive for Customer Service (Voice) roles on 3rd December 2024. This opportunity is open to both freshers and experienced candidates proficient in English and Hindi.
Responsibilities
Customer Service: Voice
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except law)
- Only Freshers are eligible
- Candidate should be able to Read/speak/comprehend in Hindi and English language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
Kickstart Your Career with Genpact!
Don’t miss this opportunity to work with a global leader. Join the Mega Walk-In Drive on 3rd December 2024 and take the first step towards a rewarding career in customer service.
