Genpact is looking to hire for the position Customer Service . This position requires B.Com/BA with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 8th June 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Customer Service
|Salary Offering||Not Disclosed|
|Hiring Designation||Customer Service|
|No Vacancy||Not Disclosed|
Time and Venue 9th June, 11.30 AM – 2.30 PM Zoom ID: https://genpact.zoom.us/j/7700822259 Contact – Kaushal ()
Job Role or Description
- • Premium application, reinstatement, renewal of payment received from policy holders • Backdate and cancellation of polices in case of payment made by policy holder get bounce • Respond to email /phone queries related to disputed cases • Follow-up with various departments to get supporting documents/ info for dispute/deductions /resolution • See opportunities and recommend solutions for process and automation improvements • Work as a teammate to process any adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally. • Call out problems to senior staff members and or management as appropriate
Company Profile: Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.