Genpact Released Job Openings On 29/03/2023.Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Genpact Recruiting B. Com Graduate with 03-08+Years Experience for Management Trainee, AM for OTC Collections Position.Complete Details for the Management Trainee, AM for OTC Collections follows.
Important Details :
- Location : Gurgaon/Gurugram
- No of Vacancies:NA
- Details of Salary:Not Disclosed.
- Opening date for online Application:29/03/2023
- Mode of application :Online
- Time And Venue : 31 March 2023, 11AM,Zoom ID: https://genpact.zoom.us/j/9708454798
See Also : WFH & WFO : Tata Consultancy Services Virtual Interview On 31st March 2023 – Submit Resume
Job Description/Skills Required
We are looking for someone with extensive knowledge and understanding of entire OTC Collections. In this role, you will be expected to work on strict deadlines in a business environment. This role may require travelling to on-shore sites for Knowledge Transfer.
This is a 100% work from office role. Candidate should be comfortable to work in US shifts.
- Manage the OTC collections portfolio and maintain strong customer relations
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Actively call customers for open invoices, taking ownership of complete portfolio and highlight issue and challenges via agreed escalation matrix
- Sending reminder and follow up as per client aligned collection strategy
- Research any full open invoices which customers have disputed, facilitate dispute details shared by customer to billing & dispute team to help them resolve the dispute
- Extract invoice level details from customer portal and other available sources to capture invoice level details
- Analysis customer behavior and trend to manage portfolio well and to seek required support
- Candidate would be responsible to manage high volumes accounts per month
- Maintain all relevant systems and tables with valid information
- Problem-solving to find solutions to an organizations data management and reporting problems and to be able to adapt and modify solutions based on changing requirements
- Must demonstrate a high level of self-motivation, energy and flexibility
- Research any full open invoices which customers have disputed
- Support team priorities and initiatives and effectively manage workload
- Assist Assistant Manager to prepare and submit reports to the customer as applicable
- Assist in SOP (Standard Operating Procedures) creation and updating
- Deliver the required data for audit purposes
Click here for Official notification and Apply
 Interview On 31st March 2023){kind=link}
 Interview On 31st March 2023){kind=link}