🚀 Kickstart Your Career with Genpact! Mega Virtual Drive for Freshers!
Company: Genpact
Role: Customer Service | Technical Support | Sales | Domestic Chat Process
Qualification: Any Graduate / Undergraduate
Experience: FreshersÂ
Job Type: Full-Time
Location: Warangal (Remote & Office-based opportunities)
Mode: Virtual Drive (Online Interview)
Time and Venue
31st January , 11.30 AM – 1.30 PM
MS Teams ID: 414 835 557 911 MS Teams Passcode: A5eF6KX9
Why Join Genpact?
✅ Work for a Global Leader in Business Process Management (BPM)
✅ Exciting Career Growth & Training Opportunities
✅ Competitive Salary & Benefits for Freshers
✅ Dynamic Work Environment with Exposure to International Clients
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field except Law)
- Fluent in English
- Only Freshers are eligible (2019/2020/2021/2022/2023/2024 PASSOUTS)
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
