Genpact Released Job Openings On 12/12/2022.With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Genpact Recruiting Any Graduate with 01+Years Experience for Senior Manager Position.Complete Details for the Senior Manager follows.
Important Details :
- Location :Jaipur
- No of Vacancies: Not Disclosed by Recruiter
- Details of Salary: Not Disclosed by Recruiter
- Opening date for online Application:12/12/2022
- Mode of application :Online
- How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
Job Description/Skills Required
- Oversee and manage service delivery by meeting all contractual/ SLA commitments • Contract compliance & adherence • Ensure all SLA parameters are met • Review and drive appropriate actions/ systemic changes on internaland external audit findings to ensure no major non-compliances are cited • Delivery governance across the account • Lead delivery teams to understand customer goals and key performance emetrics and their thresholds for account • Monitor and review delivery dashboards/ MIS across accounts to track progress, forecast performance and identify potential red flags • Participate and share account performance across operational,quality and fulfillment parameters with internal/external stakeholders& senior leadership • Ensure regular invoicing as per the contract terms and condition and performance • Technical and/or Operational Issue Resolution • Manage and resolve complex project escalations, process risks or early warning signs on project delivery to eliminate any revenue leakage • Acts as an advisor to front line managers to meet schedules or resolve technical or operational problems on a daily basis • Acts as point of escalation for issues not resolvable by the service lines. • Resource Allocation & Retention
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