Genpact Recruiting B. Com,BBA,B.Pharm for Process Associate, Collections position.Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 10/08/2023 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- Process Associate in Accounts Receivables
| Company Name | Genpact |
| Location | Jaipur |
| Salary Offering | NA |
| Hiring Designation | Process Associate, Collections |
| Experience Required | 00-03 Years |
| Qualification | B. Com |
| Openings |
01
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Time and Venue : 11th August, 11.00 AM – 1.00 PM,Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
Job Role or Description
- In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer. We are looking for some who should be open to work in any shift as per the business requirement.
- Responsibilities
• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries on disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to supervise and supervise the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a standout colleague to process any ADHOC request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
• Raise problems to senior staff members and or management as appropriate. - Minimum qualifications
• Only Non tech Graduate
• Proven experience - Preferred qualifications
• Good customer handling skills
• High Energy level - Note: Please carry below documents with you:
- 1. 3 copies of updates resume
- 2. 3 Passport size photographs
- 3. Original Aadhar card
- 4. 2 copies of Aadhar card
- 5. Pay slip (if applicable)
Company Profile Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM.