Are you ready to take your career to the next level? Genpact is hosting a Mega Virtual Drive on January 22, 2025, in Ahmedabad, specifically for the role of Process Associate in a non-voice capacity. This event is open to both freshers and experienced candidates looking to join a dynamic and innovative team.
Event Details
- Date: January 22, 2025
- Role: Process Associate, Non-Voice
- Location: Virtual (Ahmedabad)
- Eligibility: Freshers & Experienced Candidates
Why Join Genpact?
- Career Advancement: Genpact offers a clear path for career growth and development.
- Innovative Environment: Work in a culture that encourages creativity and collaboration.
- Comprehensive Training: Benefit from extensive training programs to enhance your skills.
MS Teams meeting ID: 471501373330
MS Teams Passcode: jx7fM3f3
Time: 12:00 PM – 2:00 PM
Job Location: Ahmedabad (Work from office)
Shifts: Flexible with any shift
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Qualifications we seek in you
Minimum qualifications
- Any Graduate except Law
- Only Freshers are eligible
- Fluency in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
