Infosys BPM Released Job Openings On 04/02/2023.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Infosys BPM s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Infosys BPM Recruiting Any Graduate with 00-04+Years Experience for Service Desk process Position. Complete Details for the Service Desk process follows.
Important Details :
- Location :Bangalore/Bengaluru
- No of Vacancies: Not Disclosed
- Details of Salary: Not Disclosed
- Opening date for online Application:04/02/2023
- Mode of application :Walk in
- Time and Venue: 7th February – 9th February , 10.00 AM – 1.00 PM
Bangalore JP Nagar office Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078 Landmark: Near Sindoor ConventionContact – Talent Acquisition ( 0000000000 )
Job Description/Skills Required
Things to remember while entering the campus:
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Please carry Headset/Earphone
- No person apart from candidate will be allowed to the interview venue.
Documents to Carry:
- Carry 2 Copies of printout your updated resume
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Job Description::
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates
- For above 2 years of experienced candidates- Mandatory to have computer science degree along with voice/chat/mail blended service desk
- Excellent communication skills CEFR :: B1, C1, C2
- Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and WIFI trouble shooting
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
- Knowledge of Incident Management lifecycle
- Aware of current role SLA and Metrics handled
- Work from Office is mandatory, No option of hybrid and WFH
- 24*7 Shifts is mandatory
About Company: Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited (NYSE: INFY), today announced that the company has received the approval of the Ministry of Corporate Affairs, Government of India to change its name to Infosys BPM Limited. The new name is effective immediately, and will be implemented across the company’s services
Click here for Official notification and Apply
