Firstsource Walk-in Interview 2026: 100 Customer Support Vacancies for Freshers & Experienced Candidates in Bengaluru

Firstsource Solutions Limited is conducting a walk-in recruitment drive in Bengaluru for freshers and experienced candidates interested in international customer support and semi-voice process jobs. The company is hiring for voice, email, and chat support roles, offering an opportunity to work with international clients. Candidates with good English communication, basic computer knowledge, and customer-handling skills can attend the Firstsource walk-in interview from 2 November to 7 November 2026.

Firstsource Walk-in Interview 2026 – Job Overview

About Firstsource Solutions Limited

Firstsource Solutions Limited is a global business process management company and part of the RP-Sanjiv Goenka Group. The company provides business process solutions and customer lifecycle services to clients across healthcare, banking and financial services, communications, media, technology, retail, and other industries.

Firstsource offers opportunities in customer service, voice support, blended support, and other business process operations. This walk-in drive is suitable for candidates seeking customer support jobs in Bengaluru, subject to the company’s eligibility requirements.

Job Description – Customer Support Executive

Candidates selected for the Firstsource customer support role will handle customer queries and service requests from international clients. The position involves voice support along with email and chat assistance whenever required.

Key Responsibilities

• Handle inbound and outbound customer calls from international clients.
• Respond to customer queries through email and chat when required.
• Resolve customer complaints, service requests, and other issues professionally.
• Understand customer requirements and provide suitable solutions.
• Maintain clear communication and build positive customer relationships.
• Update customer records and maintain accurate information in company systems.
• Follow company policies, quality standards, and service-level agreements (SLAs).
• Meet daily and monthly performance targets.
• Maintain professional customer service standards throughout customer interactions.

Eligibility Criteria for Firstsource Walk-in Jobs

Candidates should review the eligibility requirements before attending the interview.

• Freshers and experienced candidates may apply, depending on the role requirements.
• Experience range: 0–5 years.
• Good English communication skills are required.
• Basic computer knowledge and typing skills are expected.
• Candidates should have customer-handling and problem-solving abilities.
• Applicants should be comfortable communicating with international customers.
• B.E., B.Tech, B.Sc., and postgraduate freshers are not eligible, as specified in the job listing.
• Candidates who attended a Firstsource interview within the last 30 days are not eligible to attend this drive.

Important: The listing does not clearly specify all eligible degree categories for experienced applicants. Candidates should confirm their educational eligibility with the recruiter before attending.

Shift Timings and Work Conditions

Candidates should be comfortable working night shifts and attending the office in Bengaluru.

Required Skills

The following skills are relevant for the Firstsource customer support position:

• English communication
• Customer service and customer relationship management
• Voice process and semi-voice support
• Email and chat support
• Problem-solving and complaint resolution
• Basic computer knowledge
• Typing skills and accurate data entry
• Ability to meet service quality and performance targets

Firstsource Walk-in Interview Dates, Time and Venue

Interview Dates: 2 November to 7 November 2026
Interview Time: 11:30 AM to 1:30 PM
Contact Person: Muhila

Interview Venue:

Firstsource Solutions Limited
Unit-202, 2nd Floor, Block A
Brigade Tech Gardens, Brigade Properties Private Limited
Brookefields, Kundalahalli, Whitefield, Marathahalli
Bengaluru Urban, Karnataka – 560037

Candidates should plan their travel in advance and reach the venue within the specified interview timings.

Documents Required for the Interview

Candidates must carry an original physical copy of a valid identification document for verification. It is also advisable to carry an updated resume and relevant educational documents, although the supplied listing specifically mentions the original physical ID document.

How to Apply for Firstsource Walk-in Interview 2026

Eligible candidates can attend the Firstsource walk-in interview directly at the Bengaluru venue between 2 November and 7 November 2026, from 11:30 AM to 1:30 PM.

Before attending, verify your educational eligibility, confirm that you have not attended a Firstsource interview within the last 30 days, and ensure you are comfortable with rotational night shifts and office-based work.

For recruitment-related communication, use verified company channels. Firstsource states that it does not request money at any stage of recruitment.

Disclaimer

The information in this job post is based on the supplied recruitment listing and may change. Candidates should confirm the latest interview schedule, eligibility criteria, salary, and vacancy status with Firstsource before travelling. Firstsource states that its hiring process is fair and merit-based and that it never asks candidates for money during recruitment. Be cautious of fraudulent job offers and verify recruitment communication through official company channels or email addresses ending in @firstsource.com.