Firstsource Mega Walk-In Drive 2026 | Freshers Hiring – Customer Support Associate (International Non-Voice) | Chennai | 300 Openings
Firstsource is a leading global Business Process Management (BPM) company that provides customer experience, digital transformation, and back-office solutions for clients across healthcare, banking, telecommunications, media, and other industries. The company is conducting a Mega Walk-In Drive to hire 300 Customer Support Associates for its International Non-Voice Process in Chennai. This is an excellent opportunity for eligible Arts and Science graduates to begin their careers in the BPO industry.
Job Overview
| Company | Firstsource |
|---|---|
| Job Role | Customer Support Associate |
| Process | International Non-Voice |
| Department | Customer Success, Service & Operations |
| Industry | BPM / BPO |
| Employment Type | Full-Time, Permanent |
| Role Category | Non-Voice |
| Experience | 0 – 1 Year (Freshers Welcome) |
| Salary | ₹1.25 – ₹2.5 LPA |
| Job Location | Navallur, Chennai |
| Openings | 300 |
Key Responsibilities
- Respond to customer queries through non-voice support channels.
- Deliver accurate and timely resolutions while ensuring customer satisfaction.
- Maintain high standards of quality and productivity.
- Update customer information and case details accurately in company systems.
- Follow company policies, security guidelines, and operational procedures.
- Collaborate with internal teams for effective issue resolution.
Eligibility Criteria
- UG Arts & Science graduates (2021–2025 pass-outs) with no arrears are eligible.
- 2026 graduates who have received their 6th semester results and provisional certificate are eligible (must carry 4 original documents and 2 online copies).
- Freshers are encouraged to apply.
Not Eligible:
- BE / B.Tech graduates.
- Diploma holders.
- Postgraduates.
- Candidates currently pursuing their graduation in 2026.
Required Skills
- Excellent English communication skills.
- Good listening and comprehension abilities.
- Good typing speed and accuracy.
- Basic computer knowledge.
- Willingness to work in a fast-paced customer support environment.
Work Schedule
| Work Mode | Work From Office |
|---|---|
| Shift | Rotational & Night Shifts |
| Cab Facility | One-way transportation up to 30 km from the office |
Walk-In Interview Details
| Walk-In Dates | 7th July – 10th July 2026 (Monday to Friday) |
|---|---|
| Reporting Time | 10:30 AM – 12:30 PM |
| Venue | 5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Near AGS Bus Stop, Chennai – 603103 |
| HR Contact | Aiswarya M |
| Mobile Number | 8072289336 |
| aiswarya.mmm@firstsource.com |
Documents to Carry
- Updated Resume.
- Original and photocopy of PAN Card or Aadhaar Card.
- Transfer Certificate (TC) – Original (Mandatory).
- Educational certificates and mark sheets.
- Provisional Certificate (for eligible 2026 graduates).
Important: Mention “Reference: Aiswarya” at the top of your resume before attending the walk-in interview.
Why Join Firstsource?
- 300 openings for freshers in an international non-voice process.
- Opportunity to start your career with a leading global BPM company.
- Structured training and continuous learning programs.
- Professional work environment with long-term career growth.
- Transportation support for eligible employees and exposure to international customer support operations.
Disclaimer: Firstsource follows a transparent and merit-based recruitment process and does not charge any fee at any stage of hiring. Candidates should rely only on official communication channels for recruitment updates.
