Firstsource Solutions Limited is a global Business Process Management (BPM) and BPO company headquartered in Mumbai, India. The company provides services in customer support, healthcare outsourcing, banking & financial services operations, telecom services, and digital customer experience solutions.Firstsource operates delivery centers across India, the US, the UK, and the Philippines, serving major international clients. It is known for providing customer service, back-office processing, and digital transformation solutions.
Firstsource Mega Walk-in Drive – Job Details
| Category | Details |
|---|---|
| Company Name | Firstsource Solutions Ltd |
| Job Role | Customer Support Associate |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | International Non-Voice Process |
| Employment Type | Full Time, Permanent |
| Experience | 0 – 1 Year (Freshers) |
| Salary | ₹1.25 – ₹2.5 LPA |
| Job Location | Navallur, Chennai |
| Openings | 100 Positions |
Eligibility Criteria
| Category | Details |
|---|---|
| Qualification | UG Arts & Science Graduates |
| Pass-out Years | 2020 – 2025 |
| Arrears | Not Allowed |
| Eligible 2025 Graduates | Candidates with 6th semester result & provisional certificate |
| Not Eligible | BE / B.Tech / PG / Pursuing candidates |
Required Skills
| Skill | Description |
|---|---|
| Communication Skills | Good written English communication |
| Typing Skills | Good typing speed is mandatory |
| Listening Skills | Ability to understand customer queries |
| Problem Solving | Resolve customer issues efficiently |
Key Responsibilities
| Responsibility | Description |
|---|---|
| Customer Support | Handle customer queries through non-voice channels |
| Query Resolution | Provide solutions to customer issues |
| Documentation | Maintain customer records and responses |
| Customer Experience | Ensure customer satisfaction and service quality |
Work Details
| Category | Details |
|---|---|
| Shift | Night / Rotational Shifts |
| Work Mode | Work From Office |
| Cab Facility | One-way cab within 30 km radius |
Walk-in Interview Details
| Category | Details |
|---|---|
| Walk-in Dates | 16 March – 20 March 2026 |
| Interview Time | 10:30 AM – 12:30 PM |
| Interview Venue | 5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Near AGS Bus Stop, Chennai – 603103 |
| HR Contact | Aiswarya M |
| Phone Number | 8072289336 |
| aiswarya.mmm@firstsource.com |
Documents Required
| Document | Requirement |
|---|---|
| Updated Resume | Mandatory |
| PAN Card / Aadhaar Card | Original + Xerox |
| Transfer Certificate | Original |
