Looking for a career in Tech Support with a leading global engineering and technology company? Cyient is conducting a Walk-in Drive from 24th March to 28th March 2025 for experienced professionals in Executive Tech Support – International Voice Process. If you have 2 to 5 years of experience and strong communication skills, this is your chance to join a dynamic and growing team. Open to any graduate – secure your spot and take the next step in your career!
Job Details
📅 Walk-in Date: 24th March – 28th March 2025
⏰ Time: 9:30 AM to 5:30 PM
📍 Location:NSL ARENA SEZ, 1st Floor, Uppal-Ramanthapur Road, Uppal, Hyderabad- 500039
💼 Role: Executive Tech Support – International Voice Process
👥 Experience: 2–5 Years
🎓 Qualification: Any Graduate
Contact – Saikumar Gunda ( 04067043156 )
Job description
Role & responsibilities
- As a customer service consultant, you utilise your knowledge of the clients processes and systems to support the activation of customer services and efficiently remediate issues and problems that may arise during the order lifecycle to minimise impact to customers.
- About the Role:
- Apply knowledge of the clients processes and systems to independently manage a customers order throughout its life cycle, whilst keeping the customer informed of progress through call & message channels.
- Coordinate with supply chain department to initiate dispatch of devices in a timely manner and ensure activation of these devices prior to delivery at the customers premises.
- Demonstrate strong verbal communication skills when contacting customers about expected delivery times, changes to delivery schedules and following up on device returns.
- Ability to flex across multiple areas of the order management process in response to changes in demand and manage multiple queues concurrently to ensure orders are processed in a timely manner.
Why Join Cyient?
⭐ Competitive salary and performance-based incentives.
⭐ Opportunity to work with a global client base.
⭐ Professional growth and learning opportunities.
⭐ Supportive and inclusive work culture.
How to Apply:
👉 Walk-in with your updated resume from 24th to 28th March
