Cognizant Walk-in Drive | Customer Support Executive | Hyderabad | 20th August 2025
Cognizant is conducting a Walk-in Interview Drive in Hyderabad for Customer Support Executives with C1 English proficiency & excellent communication skills. This is a golden opportunity for professionals with 2–5 years of customer support experience to join a global IT leader.
📍 Venue: Cognizant, Building No-12A, Raheja Mindspace IT Park, Madhapur, HITEC City, Hyderabad – 500081
🗓️ Date: Wednesday, 20th August 2025
⏰ Time: 10:30 AM – 12:30 PM
📞 Contact Person: Adiba
💼 Experience: 2 – 5 Years
💰 Salary: ₹3 – 7 LPA
🎓 Qualification: Any Graduate
🏢 Work Setup: Full-Time, Permanent | Voice / Blended – Other
Job Description
As a Customer Support Executive at Cognizant, you will handle multi-channel customer interactions (email, phone & chat), resolve queries efficiently, and deliver exceptional client service in a target-driven environment.
Key Responsibilities
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Handle customer queries and issues across phone, email, and chat.
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Deliver high-quality, empathetic customer support.
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Understand client needs and provide customized solutions.
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Maintain accuracy while working in target-based environments.
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Solve complex support problems independently.
Preferred Candidate Profile
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2–5 years of customer support experience in IT/Financial Services/Technology.
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Strong C1 level English proficiency with excellent communication skills.
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Prior experience in multi-channel support (email, phone, chat).
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Ability to work in rotational shifts including weekends.
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Problem-solving mindset with technical adaptability.
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Highly motivated, empathetic, and customer-focused.
What to Bring
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Updated Resume
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Government-issued ID (Xerox copy)
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2 Passport-size Photographs
About the Role
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Role: Voice / Blended – Other
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Industry: IT Services & Consulting
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Department: Customer Success, Service & Operations
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Employment Type: Full-Time, Permanent
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Location: Hyderabad
