🌟 Exciting Opportunity for Freshers at Cognizant Hyderabad! 🌟
Cognizant, a global leader in IT services and BPO solutions, is conducting a Mega Walk-in Drive for Freshers (Process Executive – Voice) at Hyderabad. If you are a recent graduate with strong communication skills and passion for customer support, this is the right chance to kickstart your career with one of the world’s top ITES employers.
📅 Walk-in Interview Details
- Date: 3rd September 2025
- Time: 10:00 AM – 1:00 PM
- Venue:
Cognizant GAR Office,
Infobahn Tower 5, Ground Floor, Recruitment Bay,
GAR Tower, Shanthinagar Road, Kokapet,
Hyderabad, Telangana – 500075
Contact Person: Chytanya
👨💻 Job Role – Process Executive (Voice)
- Domain: ITES / BPO / KPO
- Designation: Process Executive – Voice
- Experience: 0 – 6 Months (Freshers can apply)
- Work Mode: Permanent Work from Office – Hyderabad
- Shifts: Rotational (24/7 with night shifts)
- Industry: BPM / BPO
- Department: Marketing & Communication
📌 Eligibility Criteria
- Education: Minimum Technical Graduate (B.Tech, B.Sc IT, B.Sc Computer Science, MCA, etc.)
- Certification in Digital Marketing required for freshers.
- Excellent English communication skills – written and verbal.
- Strong comprehension, documentation, and customer service skills.
- Proficiency in Microsoft Office, Windows, Internet browsing.
- Good typing skills and ability to multitask in a fast-paced environment.
- Flexibility to work in rotational night shifts.
🔑 Key Responsibilities
- Handle customer queries with accuracy and professionalism.
- Provide voice-based customer support and resolve technical queries.
- Document and track customer issues to resolution.
- Act as escalation channel for B2B queries.
- Detect and report application defects and inconsistencies.
- Contribute to continuous process improvement by identifying root causes.
- Work independently as well as in a team environment.
🌐 Why Join Cognizant?
✅ Work with a Fortune 500 global leader.
✅ Kickstart your career in ITES / BPO industry.
✅ Training & career growth opportunities.
✅ Competitive salary and performance incentives.
✅ Dynamic work culture with professional development.
📌 Important Instructions for Walk-in Candidates:
- Carry updated resume and valid Government ID proof.
- Educational documents (original & copies).
- Be prepared for HR round + voice assessment.
- Arrive at venue on time to avoid last-minute rush.
