Cognizant Walk-in Drive for Freshers on 03rd Sept 2025

🌟 Exciting Opportunity for Freshers at Cognizant Hyderabad! 🌟

Cognizant, a global leader in IT services and BPO solutions, is conducting a Mega Walk-in Drive for Freshers (Process Executive – Voice) at Hyderabad. If you are a recent graduate with strong communication skills and passion for customer support, this is the right chance to kickstart your career with one of the world’s top ITES employers.

📅 Walk-in Interview Details

• Date: 3rd September 2025
• Time: 10:00 AM – 1:00 PM
• Venue:
  Cognizant GAR Office,
  Infobahn Tower 5, Ground Floor, Recruitment Bay,
  GAR Tower, Shanthinagar Road, Kokapet,
  Hyderabad, Telangana – 500075

Contact Person: Chytanya

👨‍💻 Job Role – Process Executive (Voice)

• Domain: ITES / BPO / KPO
• Designation: Process Executive – Voice
• Experience: 0 – 6 Months (Freshers can apply)
• Work Mode: Permanent Work from Office – Hyderabad
• Shifts: Rotational (24/7 with night shifts)
• Industry: BPM / BPO
• Department: Marketing & Communication

📌 Eligibility Criteria

• Education: Minimum Technical Graduate (B.Tech, B.Sc IT, B.Sc Computer Science, MCA, etc.)
• Certification in Digital Marketing required for freshers.
• Excellent English communication skills – written and verbal.
• Strong comprehension, documentation, and customer service skills.
• Proficiency in Microsoft Office, Windows, Internet browsing.
• Good typing skills and ability to multitask in a fast-paced environment.
• Flexibility to work in rotational night shifts.

🔑 Key Responsibilities

• Handle customer queries with accuracy and professionalism.
• Provide voice-based customer support and resolve technical queries.
• Document and track customer issues to resolution.
• Act as escalation channel for B2B queries.
• Detect and report application defects and inconsistencies.
• Contribute to continuous process improvement by identifying root causes.
• Work independently as well as in a team environment.

🌐 Why Join Cognizant?

✅ Work with a Fortune 500 global leader.
✅ Kickstart your career in ITES / BPO industry.
✅ Training & career growth opportunities.
✅ Competitive salary and performance incentives.
✅ Dynamic work culture with professional development.

📌 Important Instructions for Walk-in Candidates:

• Carry updated resume and valid Government ID proof.
• Educational documents (original & copies).
• Be prepared for HR round + voice assessment.
• Arrive at venue on time to avoid last-minute rush.