Cognizant is one of the world’s leading professional services and IT consulting companies, serving clients across healthcare, banking, insurance, retail, manufacturing, and technology sectors. With operations in more than 40 countries and a strong presence in India, Cognizant is known for delivering digital transformation, customer experience, and business process services. The company offers an inclusive work culture, continuous learning opportunities, and excellent career growth for fresh graduates looking to begin their careers in customer support and business process services.
Walk-In Drive Highlights
| Particulars | Details |
|---|---|
| Company | Cognizant |
| Position | Customer Support – International Voice Process |
| Experience | Freshers (0 Years) |
| Job Location | Indore, Madhya Pradesh |
| Industry | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full-Time, Permanent |
| Role Category | Customer Success, Service & Operations |
| Walk-In Date | 25 July 2026 |
| Interview Time | 10:00 AM – 1:30 PM |
| Openings | 20 |
Role Overview
Cognizant is hiring fresh graduates for its International Voice Process. This role is ideal for candidates from a non-technical background who possess excellent English communication skills and are looking to start their career in the BPO and customer support industry. The selected candidates will provide high-quality customer service by handling inbound customer calls and resolving customer queries efficiently.
Key Responsibilities
- Handle inbound customer calls professionally.
- Resolve customer queries in a timely and efficient manner.
- Deliver high levels of customer satisfaction.
- Maintain quality, compliance, and process standards.
- Provide accurate information and appropriate solutions to customers.
- Ensure positive customer experience during every interaction.
Eligibility Criteria
- Freshers only.
- Any graduate from a non-technical background.
- Excellent English communication skills (verbal and written).
- Willingness to work in night shifts.
- Immediate joiners are preferred.
- Candidates should be confident, presentable, and customer-focused.
Educational Qualification
| Qualification | Eligibility |
|---|---|
| Any Graduate (Non-Technical) | Eligible |
| Technical Graduates | Not Preferred |
Required Skills
- Excellent English Communication
- Customer Service
- International Voice Process
- Inbound Calling
- Problem Solving
- Active Listening
- Customer Relationship Management
- Interpersonal Skills
- Time Management
- Team Collaboration
- Basic Computer Knowledge
Walk-In Interview Details
| Date | Time |
|---|---|
| 25 July 2026 | 10:00 AM – 1:30 PM |
Walk-In Venue
Cognizant Technology Solutions
3rd Floor, Brilliant Titanium,
Plot No. 9, Scheme Number 78, Part II,
Vijay Nagar, Indore,
Madhya Pradesh – 452010
Documents to Carry
- Updated Resume/CV
- Passport-size Photographs
- Educational Certificates (Original & Photocopies)
- Government Photo ID (Aadhaar/PAN/Driving License)
- Recent Passport-size Photograph
Why Join Cognizant?
- ✔ Start your career with a globally recognized IT and consulting company.
- ✔ Excellent opportunity for fresh graduates to enter the BPO industry.
- ✔ Comprehensive training and career development programs.
- ✔ Exposure to international customer support operations.
- ✔ Inclusive work culture with long-term career growth opportunities.
- ✔ Opportunity to develop communication, customer service, and professional skills.
Important Note
This opportunity is exclusively for fresh graduates from non-technical backgrounds. Candidates should have excellent English communication skills, be willing to work night shifts, and be available to join immediately. Applicants are advised to reach the venue on time with all required documents for a smooth interview process.
