Cognizant Walk-in Drive 2026 | French Customer Support | Chennai | 1–4 Years Experience
Cognizant is conducting a Walk-in Drive for French Customer Support professionals at its Chennai campus. This opportunity is ideal for candidates with 1–4 years of experience in international customer support or BPO operations who possess strong French language proficiency. If you are passionate about delivering exceptional customer service and working with global clients, attend the walk-in interview on 21st July 2026.
About Cognizant
Cognizant is one of the world’s leading professional services and IT consulting companies, helping global businesses modernize technology, transform operations, and enhance customer experiences. With operations across multiple countries and industries, Cognizant offers employees a collaborative work environment, continuous learning opportunities, and strong career growth prospects.
Job Overview
| Particulars | Details |
|---|---|
| Company | Cognizant |
| Job Role | French Customer Support |
| Experience | 1–4 Years |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Voice / Blended |
| Job Location | Chennai |
| Openings | 20 |
Educational Qualification
| Qualification | Eligibility |
|---|---|
| Any Graduate | Eligible |
Experience Required
- 1–4 years of experience in a BPO/Call Centre environment.
- Experience in International Voice Process is preferred.
- Strong proficiency in the French language for handling international customers.
Key Responsibilities
- Provide customer support through phone calls, emails, and chat.
- Handle inbound and outbound customer interactions efficiently.
- Resolve customer queries while maintaining high service standards.
- Build positive customer relationships through effective communication.
- Collaborate with internal teams to resolve escalated customer issues.
- Maintain accurate customer interaction records using CRM software.
- Ensure customer satisfaction by providing timely and professional support.
Required Skills
- French Language Proficiency
- International Voice Process
- Customer Support
- Customer Service
- Voice & Blended Process
- Email Support
- Chat Support
- CRM Software
- Communication Skills
- Problem-Solving Skills
- Multitasking
- Team Collaboration
Preferred Candidate Profile
- Experience in international customer support or call center operations.
- Excellent verbal and written communication skills in French.
- Ability to work in a 24×7 rotational shift environment.
- Strong customer service orientation and interpersonal skills.
- Ability to manage multiple customer interactions simultaneously.
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Interview Date | 21st July 2026 |
| Interview Time | 9:30 AM – 12:00 PM |
| Interview Venue | Cognizant (CTS), SEZ Avenue, Elcot SEZ, Sholinganallur, CKC, SDB-1, Ground Floor (Right Wing – ODC 3), Chennai |
| Contact Person | Lydia |
Documents to Carry
Candidates should bring:
- Updated Resume/CV
- Government-issued Photo ID Proof
- Educational Certificates and Marksheets
- Experience Certificates (if applicable)
- French language certification (if available)
- Passport-size Photographs
Why Join Cognizant?
- Join one of the world’s leading IT and business process services companies.
- Work with global clients in an international customer support environment.
- Enhance your career by utilizing your French language skills.
- Access continuous learning, professional development, and career advancement opportunities.
- Be part of a diverse, inclusive, and collaborative workplace with exposure to global business operations.
