Cognizant Walk-in For invoicing and Billing Sr. Executive/Process Specialist.
Job Description:
- SME:
1. Ensure timely collection of all customer accounts and take actions as needed - 2. Email or call customers as needed for collections
- 3. Keep CSMs and management updated on collection efforts and customer status
- 4. Manage 3rd party collections and legal involvement
- 5. Process dunning letters
- 6. Maintain complete and accurate customer accounts
- 7. Collaborate with internal and external customers in resolving payment disputes
- 8. Clarify directly with customers on payment application as necessary
- 9. Partner with CSMs and Billing Analysts on payment applications for credits and rebills
- 10. Upload customer invoices to portals
- 11. Resolve any missing POs or access issues directly with customers as related to portals
- SPE:
1. Generate monthly customer billings for Subscription and Reseller - 2. Review and analyze self reported usage for accuracy and invoice per terms of contract
- 3. Review customer contracts and determine the invoicing based on terms of contract and usage
- 4. Calculate monthly invoices for manual billings via analysis of self-reported usage, systematic usage and contract
- 5.For shared minimum customers determine appropriate invoiced amount by reviewing retained revenue via datastore and self-report revenue share
- 6. Review customer contracts and determine if invoicing was correct based on terms of contract and usage, self-report or systematic
Time and Venue
19th December , 10.00 AM – 2.00 PM
Cognizant Technology Solutions : ISC -1 plot 25, 26/27, ISB Rd, Financial District, Nanakaramguda, Hyderabad, Telangana 500032
Contact – Vamsikrishna Yadu Kuncham