Exciting Career Opportunity: Cognizant Fresher Walk-In Drive for Customer Support (Non-Voice) on September 14th
Are you a recent graduate looking to kickstart your career in customer support? Don’t miss the chance to join one of the leading global IT services companies! Cognizant is hosting a walk-in drive for fresher candidates interested in a Customer Support (Non-Voice) role on September 14th, 2024.
📅 Date: September 14th, 2024
🕒 Time:10.00 AM – 1.30 PM
📍 Location: Cognizant Technology Solutions Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
Why Join Cognizant?
Cognizant is renowned for its innovative approach and supportive work environment. As a Customer Support (Non-Voice) Associate, you will be responsible for:
- Assisting customers through written communication channels like email and chat.
- Resolving customer queries and issues efficiently.
- Providing exceptional service to enhance customer satisfaction.
What We’re Looking For:
- We are looking for candidates, graduates in any discipline.Excellent communication skills English (reading and speaking).Looking for Immediate Joiners.Flexible with shifts
How to Prepare:
- Update Your Resume: Ensure your resume is current and highlights any relevant skills or experiences.
- Bring Necessary Documents: Don’t forget to carry multiple copies of your resume, a photograph, and any relevant certificates or identification proofs.
- Research Cognizant: Familiarize yourself with the company’s values and recent developments to impress in your interview.
Why This Role?
- Follow all compliance and security measures relating to client data.
- Take action on process changes and updates and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
- Adhere to process norms and structure.
- Ability to gather information via outbound calls to businesses within specific country locations.
- Ability to work with a high degree of accuracy.
- support users to make bookings/ reservations with various types of businesses
- work with great attention to detail / content review
- Have an extensive exposure to customer service
- Work in a rapidly changing environment
- Work with high profile tech/ evolving AI
Ready to take the next step in your career? Mark your calendar for September 14th and attend the walk-in drive. This could be your gateway to a successful career with Cognizant!
For more information, contact Shifa
Don’t miss this chance—apply today and start your journey with Cognizant!
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