Cognizant Announcement For Job Vacancies

Cognizant Released Job Openings On 10-11-2021.Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Cognizant Recruitment 2021 are provided below. Interested and eliible candidates can  submit application along with resume. 

Vacancy Details:

Cognizant Recruiting Bachelor’s in Commerce/Engineering or equivalent Candidates with 01+ Years Experience for ASSOCIATE Position.Complete Details for the ASSOCIATE as follows.

Important Details :

  • Location :Chennai
  • No of Vacancies:Not Disclosed
  • Details of Salary:Not Disclosed
  • Opening date for online Application: 10/11/2021
  • Mode of application :Online
  • How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps

Job Description/Skills Required

Business/Customer:

  • Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • Adherence to customer security and compliance requirements.
  • Implementation of approved change requests in line with customer change management process.
  • Responsible for incident life cycle following ITIL / BIC frame work as applicable.
  • Adherence to customer communication etiquette.
  • Ensure stated productivity requirements are met for the engagement.

Project/Process:

  • Review CSAT feedback and ensure timely implementation of corrective actions.
  • Participate in Critsit process to resolve the incident in a timely manner.
  • Log and triage incidents.
  • Coordinate with resolver groups vendors/carriers.
  • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • Contribution to continuous service improvement plans (CSI).
  • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • Effective floor Management.

Official notification and Apply 

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