Capgemini Released Job Openings On 04/03/2023.Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Capgemini s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Capgemini Recruiting Any Graduate with 01-06+Years Experience for Customer Retention – Voice / Blended Position. Complete Details for the Customer Retention – Voice / Blended follows.
Important Details :
- Location :Kolkata
- No of Vacancies:30
- Details of Salary:NA
- Opening date for online Application:04/03/2023
- Mode of application :Walkin
- Time and Venue: 4th March , 9.30 AM – 12.00 PM
Kolkata | Capgemini India Pvt. Ltd., Unitech Hi-Tech Structures Limited., Infospace Complex, Special Economic Zone – IT/ITES, Tower A3 – 1st Floor, Floor – Block A, Plot No. DH-01, 02, 03 and DH-03/1, New TownContact – Soma
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Job Description/Skills Required
- Desired candidate profile
- Experience in international BPO, specifically in a Voice, Backend and Email Handling process
- Handle customer issues, escalation calls and coordinate with different functions, case management
- Excellent communication (written and verbal) and comprehension skills in English
- Willing to work in 24/7 environment
- Open to Work from Office
- Job description
- Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR)
- Capable to capturing denials
- Appeal to insurances for pending claims
- End to End knowledge of RCM (revenue cycle management) process
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