Amazon is conducting a walk-in drive for Customer Support (Voice Process) roles in Pune. This is a great opportunity to join one of the world’s most customer-centric companies, offering a strong career path in customer service. With attractive salary, benefits, and a 5-day work week, this role is ideal for both freshers and experienced candidates looking to work in an international support environment.
Job Details
| Category | Details |
|---|---|
| Company Name | Amazon |
| Role / Position | Customer Support Executive (Voice Process) |
| Experience | 0 – 5 Years (Freshers Eligible) |
| Salary | ₹3.5 – ₹4.5 LPA |
| Job Location | Pune |
| Employment Type | Full Time, Permanent |
| Industry Type | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Role Category | Customer Support |
| Education | Minimum 12th Pass (Graduation Not Required) |
| Openings | 50 |
| Walk-in Dates | 15th – 17th April 2026 |
| Timing | 9:30 AM – 11:30 AM |
| Venue | Amazon Development Center, B-2, Nagar Rd, Somnath Nagar, Wadgaon Sheri, Pune – 411014 |
| Contact Person | Anurag |
| Work Mode | Work From Office |
| Shifts | Night Shifts / Rotational |
| Applicants | 100+ |
| Posted On | 5 days ago |
Job Description
- Handle customer queries via voice support
- Provide timely and accurate solutions to customer issues
- Maintain high levels of customer satisfaction
- Work in a fast-paced, customer-centric environment
Eligibility Criteria
- Minimum qualification: 12th Pass
- Freshers and experienced candidates can apply
- Excellent English communication skills (mandatory)
- Comfortable with night shifts and rotational offs
- Should not be pursuing regular education
- Willing to work from office
Salary & Benefits
- Salary: ₹3.85 – ₹4.56 LPA (approx.)
- Zeta Meal Card – ₹1100/month
- Health Insurance up to ₹5 Lakhs
- Night Shift Allowance – ₹150/shift
- Overtime allowance (as per business needs)
- 5-day working week with 2 rotational offs
Documents to Carry
- Updated resume
- Valid government ID proof
- Passport size photograph
Important Instructions
- Walk-in only between 9:00 AM – 11:30 AM
- This is a Work From Office role
- Candidates must be ready for voice process & night shifts
