Amazon Walk-in Interview 2026 | Customer Support Associate (Voice Process) | Freshers & Experienced | Pune | 100 Openings
Looking for a rewarding career in customer support with a global technology company? Amazon is conducting a weekend walk-in drive for Customer Support Associate (Voice Process) roles at its Pune Development Center. This opportunity is open to freshers and experienced candidates with excellent English communication skills. If you are comfortable working in a voice process and night shifts, this is a great chance to join one of the world’s most customer-centric companies.
Company Overview
Amazon is one of the world’s largest e-commerce and technology companies, serving millions of customers across the globe. Known for its customer-first approach, Amazon offers a dynamic work environment, competitive salary packages, comprehensive employee benefits, and excellent career growth opportunities.
Job Details
| Particulars | Details |
|---|---|
| Company | Amazon |
| Job Role | Customer Support Associate (Voice Process) |
| Experience | 0–5 Years |
| Openings | 100 |
| Salary | ₹3.75 – ₹4.75 LPA |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Employment Type | Full-Time, Permanent |
| Work Mode | Work From Office |
| Job Location | Pune, Maharashtra |
Eligibility Criteria
- Minimum qualification: 12th Pass (10+2).
- Graduation is not mandatory.
- Freshers are welcome to apply.
- Candidates with BPO or customer support experience will have an added advantage.
- Excellent written and spoken English communication skills are mandatory.
- Candidates should not be pursuing regular college education.
- Must be comfortable working in a voice process.
- Willingness to work from the office.
- Flexible to work night shifts and rotational week-offs.
Key Responsibilities
- Handle customer queries through voice support.
- Deliver excellent customer service with a customer-first approach.
- Resolve customer issues efficiently and professionally.
- Maintain high-quality service standards.
- Follow company policies and operational procedures.
- Work collaboratively with team members to achieve performance goals.
Salary & Benefits
| Benefit | Details |
|---|---|
| Annual Salary | ₹3.96 Lakhs – ₹4.70 Lakhs |
| Zeta Meal Card | ₹1,100 per month (₹13,200 annually) |
| Health Insurance | Coverage up to ₹5 Lakhs |
| Night Shift Allowance | ₹150 per shift |
| Overtime Allowance | As per business requirements |
| Work Schedule | 5-Day Working Week with 2 Consecutive Weekly Offs |
Walk-in Interview Details
| Particulars | Details |
|---|---|
| Interview Date | 4th July 2026 (Saturday) |
| Reporting Time | 9:30 AM – 3:30 PM |
| Interview Time | 10:00 AM – 1:00 PM |
| Venue | Amazon Development Center, B-2, Nagar Road, Somnath Nagar, Wadgaon Sheri, Pune, Maharashtra – 411014 |
| Contact Person | Pragati |
Documents to Carry
- Updated Resume
- Passport-size Photograph
- Valid Government Photo ID (Aadhaar Card, PAN Card, Passport, Voter ID, or Driving License)
- Educational Certificates (if applicable)
- Experience Documents (for experienced candidates)
Important Points
- Candidates must be from Pune or Maharashtra.
- Excellent English communication is mandatory.
- Freshers and experienced candidates are both eligible.
- Work from Office is mandatory.
- Candidates should be willing to work in rotational night shifts.
Official Careers Website
If you’re looking to start or advance your career in customer service with a globally recognized organization, don’t miss this walk-in opportunity at Amazon. Attend the interview with all required documents and take the next step toward building a successful career in customer support.
