Amazon Walk-in Drive 2026 | Customer Support Associate | Chandigarh | Freshers & Experienced | 100 Openings
Amazon is conducting a Walk-in Drive for the role of Customer Support Associate at its Panchkula (Chandigarh Region) office. This opportunity is open to freshers and experienced candidates (0–5 years) who are passionate about delivering exceptional customer service. With 100 openings, this is an excellent opportunity to join one of the world’s most customer-centric companies and build a rewarding career in customer support.
About Amazon
Amazon is one of the world’s largest e-commerce and technology companies, serving millions of customers globally through its online marketplace, cloud computing services, digital entertainment, and innovative technology solutions. Known for its customer-first culture, Amazon offers employees world-class training, excellent benefits, career advancement opportunities, and an inclusive work environment.
Job Overview
| Particulars | Details |
|---|---|
| Company | Amazon |
| Job Role | Customer Support Associate |
| Experience | 0–5 Years |
| Salary | ₹3.25 – ₹3.75 LPA |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Work Mode | Work From Office |
| Job Location | Mohali, Chandigarh & Panchkula |
| Openings | 100 |
Educational Qualification
| Qualification | Eligibility |
|---|---|
| 10+2 (12th Pass) | Eligible |
| Graduation | Not Mandatory |
Eligibility Criteria
- Freshers and experienced candidates (0–5 years) can apply.
- Must be 18 years of age or older.
- Must be authorized to work in India.
- Good verbal and written communication skills in English and Hindi.
- Comfortable using computers and navigating multiple applications.
- Willing to work in 24×7 rotational shifts, including night shifts, weekends, and holidays.
Key Responsibilities
- Provide customer support through phone, chat, and email.
- Resolve customer queries related to online shopping, orders, payments, and account issues.
- Assist customers with identity verification and account security concerns.
- Identify and report potential fraud or security-related issues.
- Troubleshoot customer problems without relying on scripted responses.
- Deliver exceptional customer experiences while maintaining quality standards.
- Use multiple internal tools to resolve customer concerns efficiently.
Required Skills
- Customer Service
- Voice Support
- Chat Support
- Email Support
- Problem Solving
- English Communication
- Hindi Communication
- Customer Relationship Management
- Computer Skills
- Multitasking
- Account Security Support
- Time Management
- Team Collaboration
Employee Benefits
- Comprehensive Training Program
- Medical Insurance
- Site Transportation Allowance
- Meal Allowance of ₹1,100 per month
- Night Shift Premium Pay
- Amazon Extras (Lifestyle Benefits & Retail Discounts)
- 24/7 Food & Beverage Facilities
- Games Room
- Interfaith Prayer Room
- Lactation & Quiet Rooms
- Continuous Learning & Career Development
- Employee Assistance Programs
Eligible Locations
Candidates residing in the following locations can apply:
- Chandigarh
- Panchkula
- Mohali
- Zirakpur
- Kalka
- Pinjore
- Naya Gaon
- New Chandigarh
- Kharar
- Dera Bassi
Work Environment
- Office-based customer support role.
- Business casual dress code.
- Comfortable, climate-controlled office environment.
- Primary responsibilities include handling customer interactions through phone, chat, and email.
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Interview Dates | 20th July – 24th July 2026 |
| Interview Time | 10:00 AM – 3:00 PM |
| Interview Venue | 5th & 6th Floor, Anant Raj Tech Park, Plot No. 1, Sector 22, IT Park, Panchkula – 134109 |
| Contact Person | Varun |
Documents to Carry
Candidates should carry:
- Updated Resume/CV
- Government-issued Photo ID Proof (Aadhaar should not be used for interview identity verification if another government-issued ID is requested.)
- Educational Certificates (10+2 and above, if applicable)
- Passport-size Photographs
- Experience Certificates (if applicable)
Why Join Amazon?
- Work with one of the world’s most recognized technology and e-commerce companies.
- No prior customer service experience required—comprehensive training is provided.
- Attractive compensation package with shift allowances and employee benefits.
- Opportunity to develop customer service, communication, and problem-solving skills.
- Excellent career growth opportunities in a diverse, inclusive, and innovation-driven workplace.
