Amazon India Careers is hiring for its Customer Support Voice Process in Hyderabad. As one of the world’s most customer-centric companies, Amazon offers excellent career opportunities for freshers and experienced professionals looking to build a career in customer service and operations. This is a Work From Office opportunity with attractive salary packages, night shift benefits, health insurance, and career growth opportunities.
Job Details
| Particulars | Details |
|---|---|
| Company | Amazon |
| Position | Customer Support Voice Associate |
| Location | Hyderabad |
| Experience | 0 – 5 Years |
| Salary | ₹3.75 – ₹4.75 LPA |
| Employment Type | Full Time, Permanent |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Openings | 100 |
Walk-In Interview Details
| Details | Information |
|---|---|
| Dates | 25 June – 26 June 2026 |
| Reporting Time | 09:00 AM – 11:30 AM |
| Interview Time | 09:30 AM – 12:00 PM |
| Contact Person | Pranay |
Interview Venue
Amazon Development Centre (India) Pvt. Ltd. – HYD20 Facility
Floor 6, Tower 1, Laxmi Infobahn Private Limited SEZ
Survey No. 107(P), Kokapet Village, Gandipet Mandal,
Ranga Reddy District, Hyderabad, Telangana – 500075
Eligibility Criteria
| Requirement | Details |
|---|---|
| Education | Minimum 12th Pass |
| Graduates | Any Graduate / Postgraduate Eligible |
| Freshers | Eligible |
| Experience | BPO Experience Preferred but Not Mandatory |
| Languages | English and Hindi Mandatory |
| Shift | Night Shifts & Rotational Shifts |
| Work Mode | Work From Office |
| College Status | Candidates should not be pursuing regular college education |
Job Responsibilities
- Handle customer queries through voice support.
- Deliver excellent customer service and resolution.
- Maintain high-quality communication standards.
- Follow company processes and compliance guidelines.
- Work efficiently in a fast-paced customer support environment.
Salary & Benefits
| Benefit | Details |
|---|---|
| Annual Salary | ₹3.96 LPA – ₹4.70 LPA |
| Zeta Meal Card | ₹1,100 per month (₹13,200 annually) |
| Health Insurance | Coverage up to ₹5 Lakhs |
| Night Shift Allowance | ₹150 per shift |
| Overtime Allowance | As per business requirements |
| Working Days | 5 Days a Week |
| Weekly Offs | 2 Consecutive Rotational Offs |
Required Skills
- Excellent English Communication Skills
- Hindi Communication Skills
- Customer Service Orientation
- Problem-Solving Ability
- Basic Computer Knowledge
- Ability to Work in Night Shifts
- Team Collaboration Skills
Documents to Carry
- Updated Resume
- Valid Government ID Proof (Aadhaar Card, Passport, Driving License, Voter ID, etc.)
- Passport Size Photograph
Important Instructions
- This is a Work From Office role.
- Both English and Hindi language proficiency are mandatory.
- Freshers and experienced candidates are welcome.
- Candidates must be comfortable working in a voice process.
- Walk-in reporting is accepted only between 09:00 AM and 11:30 AM.
Why Join Amazon?
- Opportunity to work with a global technology leader.
- Competitive salary and attractive benefits.
- Health insurance coverage.
- Structured training and career development.
- Inclusive and employee-focused work culture.
- Fast career growth opportunities in customer operations.
Interested candidates can directly attend the walk-in drive on 25th and 26th June 2026 at Amazon’s HYD20 Facility in Hyderabad with their resume and required documents.
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