Amazon Released Job Openings On 12/04/2023.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Amazon s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Amazon Recruiting Any Graduate,Any Postgraduate with 00-05+Years Experience for Non Tech Support – Non Voice Position. Complete Details for the Non Tech Support – Non Voice follows.
Important Details :
- Location : Remote (Hiring office located in Kolkata)
- No of Vacancies: NA
- Details of Salary: 3.5-4.25 Lacs P.A.
- Opening date for online Application:12/04/2023
- Mode of application :Online
Related Job : Tata Consultancy Services Video Call Interview On 15th April 2023 (Saturday)
Job Description/Skills Required
- The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Important Note:
- This is a permanent work from home role
- Its mandate for you to have an Internet connection with LAN with a running speed of 40 MBPS
- Its mandate to have workspace in a secure location away from windows and visibility to others for work from home role
- Its mandate to be based out of West Bengal in order to onboard you for this VCC (Virtual Contact Center) role
Click here for Official notification and Apply
