Are you an experienced professional in International Customer Support looking for a high-growth opportunity?
Accenture — one of the world’s leading IT and consulting firms — is conducting a Walk-in Interview in Gurugram for Customer Support roles. This is your chance to join a global brand known for innovation, leadership, and excellence in customer success.
🏢 Walk-in Drive Details
Company: Accenture
Role: Customer Support Executive / Manager
Experience: 7 – 12 Years (International Customer Support Management – B2C)
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
📅 Dates: 13th – 17th October 2025
🕥 Time: 10:30 AM – 4:00 PM
📍 Venue:
Accenture Tower 9, Candor Tech Space,
Old Delhi-Gurgaon Road, Sector 21, Dundahera, Gurugram, Haryana – 122016, India
📞 Contact: Sanya Batra
💼 Job Description
This position offers a dynamic opportunity for professionals with strong communication, analytical, and leadership skills to contribute to a world-class customer support team.
Key Responsibilities:
- Analyze and solve moderately complex customer-related issues
- Develop and adapt innovative solutions to meet client needs
- Collaborate with senior management to align with strategic goals
- Manage small to medium teams and deliver efficient results
- Ensure exceptional customer satisfaction through proactive service
- Work closely with clients and peers across global operations
- Handle customer escalations with professionalism and ownership
Note: This role may require rotational shifts and work from office.
🎯 Candidate Requirements
✅ Minimum 6–15 years of experience in International Customer Support (B2C)
✅ Prior experience in the Telecom domain is mandatory
✅ Excellent communication and client management skills
✅ Graduate or Postgraduate
✅ Comfortable working in US shifts
✅ Strong problem-solving and leadership capabilities
Take the next big step in your career with Accenture, where your skills, ideas, and passion for customer service are valued and rewarded.
Walk in between 13th and 17th October 2025 at Accenture Gurugram and explore a career that’s truly global!
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