Accenture India is conducting a walk-in drive in Gurugram for experienced professionals in International Customer Support Voice Process roles. This opportunity is ideal for candidates with strong communication skills and prior experience in handling international voice support processes.
Job Details
| Category | Details |
|---|---|
| Company | Accenture |
| Job Role | International Customer Support (Voice Process) |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Experience | 1 – 4 Years |
| Qualification | Undergraduate / Graduation Not Mandatory |
| Job Location | Gurugram |
| Openings | 100 |
| Shift Requirement | Rotational Shifts |
Walk-In Interview Details
| Details | Information |
|---|---|
| Walk-In Date | 21 May 2026 |
| Time | 11:00 AM – 02:00 PM |
| Venue | Accenture Tower 9, Candor Tech Space, Old Delhi–Gurgaon Road, Sector 21, Dundahera, Gurugram, Haryana – 122016 |
| Contact Persons | Shefali / Sanya |
Job Responsibilities
- Handle customer queries and provide resolutions
- Manage escalations and customer complaints
- Ensure closure of issues within SLA timelines
- Deliver excellent customer service experience
- Work collaboratively within the support team
Required Skills
- Adaptable and flexible attitude
- Strong problem-solving ability
- Ability to perform under pressure
- Quick learning and agility
- Results-oriented mindset
- Good communication skills
Eligibility Criteria
- 1–4 years of experience in International Voice Process
- Candidates should be comfortable working in rotational shifts
- Undergraduate candidates can also apply
Work Environment
- Individual contributor role within a team
- Daily operational support and customer handling
- Detailed training and guidance will be provided for assignments
Documents to Carry
- Updated Resume/CV
- Government ID Proof
- Educational Certificates (if applicable)
- Experience Documents / Relieving Letters (if applicable)
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