Genpact is a professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 125,000 people and provides services to clients in over 30 countries worldwide. Genpact is listed on the NYSE and generated revenues of US$4.48 billion in 2023
Genpact – Walk-In
- Qualification:B.A in Any Specialization,B.B.A/ B.M.S in Any Specialization,B.Com in Any Specialization,B.Sc in Any Specialization
- Experience : 0-03+years
- Role: Claims Executive
- Job Location:Gurugram,Haryana,Delhi
- Openings: 60
Job Description
Responsibilities:
* Transaction processing according to standard work & SOP
* Prioritize transactions according to detailed guidelines to meet SLA
* Plans and prioritizes tasks and work responsibilities to achieve objectives!
* Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
* Assist with/perform other team tasks as the need arises.
* Ability to accurately interpret and compile information from a variety of sources and systems
* Ensure that turnaround time and quality of the work meets Company service standards
* Work well with Onshore /Offshore and customer in an encouraging and professional manner via email and on calls
* Handle own work in process and support team efforts to ensure that individual, team goals are met.
* Maintain key records like working files, email for reference and audit purpose
* Ability to handle basic day to day requirements of excel
Qualifications
Minimum qualifications
* Any non technical graduate.
* Freshers are eligible
* Good English language skills (verbal and written)
Preferred qualifications
* Prior experience in Insurance domain
Essential skills:
* Life product experience in policy admin/Claims processes
* Good English Communication (Both written & verbal)
* Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data
* Displays energy and enthusiasm in approaching the job
* Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing outstanding customer service
* Ready to work on stretched working hours
* Ability to independently work well with internal and external customers
* Customer service focus
* Basic Computer knowledge along with typing speed of 20 words/minute
* Insurance knowledge
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit http://www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
