Walk-in Drive – Domestic Voice Process | Teleperformance (TP) – Kolkata
Company Introduction
Teleperformance (TP) is a global leader in customer experience management and business process outsourcing (BPO), operating in over 80 countries. Known for delivering high-quality customer support and digital solutions to global brands, Teleperformance offers excellent entry-level career opportunities for freshers in voice and non-voice customer service roles.
Walk-in Drive Overview
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Process: Domestic Voice – Customer Care Executive
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Experience: 0 – 1 Year
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Openings: 50
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Salary: ₹1 – 1.75 LPA
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Employment Type: Full-Time, Permanent
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Industry: BPM / BPO
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Department: Customer Success, Service & Operations
Job Location
Kolkata – Sector 5, Salt Lake
Interview Details
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Dates: 18th February – 27th February
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Time: 10:30 AM – 4:00 PM
Walk-in Venue:
Godrej Waterside Building, Tower 2, 16th Floor,
Sector V, Salt Lake,
Kolkata – 700091
HR Contact: Tuneera – 9830607483
Job Role – Customer Care Executive
Provide inbound voice customer support and ensure high customer satisfaction through effective query resolution.
Key Responsibilities
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Handle inbound customer calls
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Resolve customer inquiries & complaints
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Provide product/service information
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Maintain customer satisfaction levels
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Follow service quality standards
Eligibility Criteria
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Minimum 12th Pass
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Freshers & experienced candidates eligible
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Good communication skills in:
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Hindi
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Bengali
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English
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Aadhaar linked with mobile number mandatory
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Immediate joiners preferred
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No planned leave for first 90 days
Shift Details
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No night shifts
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Rotational 9-hour shifts (9 AM – 9 PM window)
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6 working days + 1 rotational week off
Salary & Benefits
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CTC: ₹13,000 (Hindi + Bengali language role)
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EPFO & ESIC benefits
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Flexible shifts
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Language allowances
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BPO career growth opportunities
Interview Process
HR Round
Operations Round
Assessment
How to Apply
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Walk in directly with updated CV
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Share resume via WhatsApp: 9830607483 (HR Tuneera)
