HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
Summary Vacancy Details:
- Job Role: Cashier/ Teller, Personal Banker authorizer & Teller Authorizer
- Qualification: Any Graduate
- Experiene: 00-05 years
- Location: Mumbai
- Salary:Not Disclosed
Time and Venue:
18th May , 10.00 AM – 2.00 PM
HDFC Bank,9th Floor, I Think Techno Campus,Opp. Crompton Greaves Near, Kanjurmarg Station Rd, Kanjurmarg East, Mumbai – 400042.
Contact – Kangana Sinha
Job description
Job Opening : Retail Branch Banking
Role & responsibilities
Supervisory responsibility
- Supervise & monitor Personal Banker desks and contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
Transactional responsibility
- Authorize Personal Banker transactions
- Corporate salaries processing
- Cost Management and staff productivity
- Responsible for Cash and Customer transactions at the Teller counters
- Supervising all Non-Cash transactions like DD/MC, fund transfer etc
- Penetration of Saving Accounts on non liability customers
- Reconciliation and maintenance of suspense accounts register as per the required format
Sales
- Branch Merchandising
- Generate business, cross sell and monitor cross sales of Personal Bankers
- Generate leads for Third Party Products to the customers
- Ensure that all tellers are adequately trained on the Products of the bank.
Preferred candidate profile
Key Skills
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- NRI Product and Regulatory Knowledge
- Planning and Organizing Skills
- Communication
- Knowledge of Competition & Current trends in financial Industry.
Eligible candidates be available for interview or share resume on id – dhanashree.subramanian1@hdfcbank.com