Amazon Recruiting Any Graduate for the position HR Contact Center Associate .This position requires Any Graduate with prior experience. Interested and eligible candidates have to apply with like arranged at bottom of this post. This vacancy available from 11th July 2022 and will expire soon .We are recommended to apply as earliest for early shortlist . Shortlisted candidates have to go through selection process( Test, Interview rounds ) for selection for the position.
Summary of Vacancy- HR Contact Center Associate
| Company Name | Amazon |
| Location | Work From Home |
| Salary Offering | ₹ 1,50,000 – 4,50,000 P.A. |
| Hiring Designation | HR Contact Center Associate |
| Experience Required | 00-05+Years |
| Qualification | Any Graduate |
| No Vacancy | 300 |
Job Role or Description
- **As an HR Contact Center Associate that supports disability, leave, and accommodation, your responsibilities will be:** * Serve as the first point of contact for leave, disability, and accommodation related questions * Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus * Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved * Build customer trust through empathetic personalized conversations * Receive queries via phone and log contacts into the shared service case management system * Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes * Have the flexibility to work a variable shift between 5:00 PM IST- 8:30 AM IST Sundays to Saturdays, subject to business needs.
Company Profile Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA
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