Wipro Recruitment 2023.Wipro recruiting Any Graduate for Associate-Back Office-Non Voice Position.Wipro Limited (formerly, Western India Palm Refined Oils Limited) is an Indian multinational corporation that provides information technology, consulting and business process services..Eligibility for the Associate-Back Office-Non Voice as follows.
Vacancy summary details :
- Company Name:Wipro
- Location : Gurgaon/Gurugram
- Post Name: Associate-Back Office-Non Voice
- Qualification: Any graduate – BA/B.Com/B.Sc (non-technical), BBA/ BCA/ MA, M.Com, part time MBA.
- Experience:00 to 02 years
- No of Vacancies:30
- Details of Salary:2-2.75 Lacs P.A.
- Opening date for online Application: 08/09/2023
- Mode of application :Walk In
- Time And Venue : 12th September , 11.00 AM – 12.30 PM
Building 2, Candor Tech Space, IT/ITES,SEZ, Tikri, Sector-48, Gurgaon – 122001Contact – Sandeep
See Also : Infosys BPM Walk In Interview On 13th September 2023 For B.Com,M.Com Graduates
Job Description/Skills Required
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
