HCL Hiring Freshers for Voice Process – US Health Care.
Role & Responsibilities : As an analyst the successful candidate will be responsible for their respective KPI performance in a US health care process. Individual will be involved in schedule adherence.To help the development of an excellent working climate within the function.To be a team-player and assist colleagues in their contribution to achieving the Business goals.To actively support all multi-skilling initiatives within the process.Display a high level of integrity in all dealings with internal/external customers.Exposure to MS Office.
Key Competencies: Sound analytical skills to ensure eye for detail with Logical & customer centric issue resolution skills.Ability to analyze, interpret and draw inferences from research findings.Ability to use independent judgment to manage and impart confidential information.Ability to make administrative/procedural decisions and judgments.Responds to inquiries from providers and or POs, interfaces with internal and external customers on day-to-day credentialing and privileging issues as they arise.Demonstrated success in handling large volumes of work.Ability to organize, prioritize, and accomplish tasks within established timeframes.Demonstrated proficiency utilizing reference materials & official documents.
Eligibility Criteria
- Any Graduate (Arts/science/commerce/business) with/without experience in US health care domain
- Typing speed to be >30 Words/Minute & Accuracy of 90%
- Decent communication skills(Written & verbal)
- Flexible to work in shifts.
- Aptitude test scoring of 90% and above
- Willing to work night shifts as per US time zones between 6 pm to 4 am
- A minimum 2 years of experience in an A/R follow-up medical billing, denials management for Experience candidates
- Must be skilled in MS Word and Excel
- Cab faclities available (pick-up and drop)
