Sutherland Walk-In Drive β 200 Openings | International Voice Process | Freshers & Experienced
π Kickstart Your Career with Sutherland! π
Sutherland is conducting a Mega Walk-In Drive from 28th February to 6th March 2025 for International Voice Process roles. If you have excellent communication skills and are looking for a stable job with a leading global company, this is your chance!
Walk-In Drive Details:
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Dates: 28th February – 6th March 2025
π Location: Sutherland, 7th Floor, Divyasree Building, Lanco Hills, Manikonda
π― Openings: 200+ positions
Who Can Apply?
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Education: Graduation NOT required
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Experience: Freshers & experienced candidates welcome
Job description
Core Role Responsibilities:
- Provide friendly and efficient service to the worldwide process community.
- Respond professionally and with empathy to any interaction with the community including urgent situations.
- Mediate between hosts & guests for reservation concerns – such as that of alterations, cancellations, resolution center requests – and be able to decide on the best possible outcome for all parties involved
- Demonstrate ownership of user issues/concerns until resolution or escalation
- Process responsible losses to provide the best resolution/support to the user while compiling to standard workflows
- Anticipate needs and offer creative solutions by adding extra love, delight, or kindness when you can to the users
- Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters
- Compose empathetic and customized messages when in contact with the users.
- Research information and troubleshoot problems using available resources.
- Recognize product and process issues that impact our community and submit reports and feedback
Why Join Sutherland?
β Competitive salary with incentives
β No graduation required β great opportunity for career starters
β Global exposure in an MNC work environment
β Career growth & learning opportunities
π’ Walk in with your updated resume & take the first step toward an exciting career!
π For more details, visit the official website or contact HR.
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