Wipro Walk-in Drive for Associate Openings – 12th March 2025 | 100 Vacancies | Freshers & Experienced
Are you looking for a promising career opportunity with a leading global company? Wipro is conducting a Walk-in Drive for Associate roles on 12th March 2025. With 100 open positions, this is a golden opportunity for both freshers and experienced professionals to join a top-tier organization and grow your career.
Walk-in Drive Details
📅 Date: 12th March 2025
🕚 Time: 11:00 AM to 12:30 PM
📍 Location: Gigaplex Building 3, Mindspace – Airoli West, 3rd Floor, Plot no. 1.T.5, MIDC, Airoli – 400708
Job description
Work location : Airoli Exp: 0 -36months Non Voice Process (2 Side Cab)Evening Shift only
Role & responsibilities
Associate (Process: HR operations)Work Experience
0-36 monthsSummary
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience – Any/Basic MS Excel CategoryBack office/Data handling or data management Working ConditionsFixed Evening shift (5 days working). Saturdays and Sundays are fixed off.Education Skills –Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible
Note : Looking for immediate joiners or who can join within 10-15 daysMandatory Note – Candidates should be flexible to work in Evening shift only– carry hardcopy of resume, your original ID Card (Aadhaar and PAN)
