Wipro is hiring 100 Customer Service Representatives! Freshers & experienced candidates (0–3 yrs) welcome. Walk-in on 14th May in Gurugram. Graduates in B.Com, BBA, BA, etc. eligible.
📢 Walk-In Interview – Customer Service Representative at Wipro
Looking to build your career in international customer service? Join Wipro, one of India’s leading IT and BPO giants, and be a part of a dynamic and professional work environment.
💼 Job Details:
- Position: Customer Service Representative (Voice Process)
- Openings: 100
- Experience: 0 – 3 years
- Salary: As per company standards (with performance-based incentives)
- Location: Gurugram
- Employment Type: Full Time
🗓️ Walk-In Interview Schedule:
- Date: 14th May 2025
- Time: 11:00 AM – 2:00 PM
- Venue:
Building 2, Candor Techspace,
IT/ITES SEZ, Tikri, Sector-48,
Gurgaon – 122001
🔧 Job Responsibilities:
- Handle international customer service calls
- Resolve customer queries with high accuracy and productivity
- Ensure compliance with SLA metrics like CSAT, AHT, and quality
- Engage in follow-ups and proper documentation
- Promote first-call resolution and enhance customer experience
✅ Candidate Profile:
- Excellent verbal communication skills
- Proficient in MS Office and computer operations
- Flexible to work in 24×5 rotational shifts
- Strong interpersonal and issue-resolution abilities
- Commitment to service excellence and punctuality
🎓 Education Criteria:
- Eligible Degrees: B.Com, BBA, BA, BCA, BHM, B.Sc (except B.Sc IT, Statistics, Maths Hons., Eco Hons.)
- MBA/BE/B.Tech candidates must have at least 6 months of BPO experience
🌟 Why Join Wipro?
- 5-day work week for work-life balance
- Defined career growth roadmap
- Training programs for skill enhancement
- Competitive performance incentives
- Collaborative and professional work culture
