Wipro is looking for dynamic, customer-focused individuals for its Premium UK Voice Process. If you have excellent communication skills and a passion for customer service, this is your chance to join one of the world’s leading IT services companies.
🗓️ Walk-In Date: 24th May 2025
🕚 Time: 11:30 AM – 2:00 PM
📍 Venue: Wipro, Tower 2, Candor TechSpace, Sector 48, Gurugram – 122001
📞 Contact: Yatharth Srivastava
📧 Apply via Email: yatharth.srivastava1@wipro.com
📌 Subject Line: “Application for CSR – UK Voice Process”
💼 Job Overview
Role: Customer Service Representative – UK Voice Process
Experience: 0 – 3 Years
Openings: 100
Job Location: Gurugram
Work Mode: 5 Days Work from Office (One Side Transport)
Industry: IT Services & Consulting
Employment Type: Full-Time, Permanent
✅ Key Responsibilities
- Handle inbound international calls for customer service
- Deliver quick and accurate solutions while meeting SLA metrics
- Ensure first-call resolution with a client-centric approach
- Maintain high-quality standards in voice and email interactions
- Participate in knowledge-sharing and continuous improvement
- Accurately document customer issues and resolutions
🧠 Required Skills
- Excellent English communication skills
- Willingness to work in 24×5 rotational shifts
- Basic MS Office and computer proficiency
- Strong customer handling and interpersonal skills
- High levels of professionalism and accountability
🎓 Eligibility Criteria
- Graduates from B.Com, B.A, BBA, BCA, BHM, BSc (except B.Sc IT, Stats, Math Hons, Eco Hons)
- MBA/BE/B.Tech candidates must have minimum 6 months of BPO experience
- Note: B.Tech & MBA Freshers are not eligible
🎯 Why Join Wipro?
- Clear growth path & career development
- Attractive performance-based incentives
- Work-life balance with 5-day work week
- Best-in-class training and upskilling programs
- Work alongside industry professionals
🔥 Don’t Miss Out on This Massive Hiring Opportunity! Walk In on 24th May and Launch Your Career with Wipro!
