Firstsource Solutions Limited is a leading global provider of Business Process Management (BPM) services, offering customer experience, healthcare, banking, and telecom solutions. With operations across multiple countries, Firstsource is known for delivering high-quality outsourcing services and providing strong career opportunities for freshers in the BPO/ITES sector.
Walk-In Interview – Full Job Details
| Category | Details |
|---|---|
| Company Name | Firstsource |
| Job Role | Customer Service Associate (CSA) |
| Industry | ITES / BPO |
| Process Type | International Non-Voice Process |
| Employment Type | Full-Time, Permanent |
| Experience Required | Freshers (0 Years) |
| Job Location | OMR Navalur, Chennai |
| Work Mode | Work From Office |
| Shift | Flexible (Night Shift Required) |
| Salary | Not Disclosed |
| Openings | 100 |
Walk-In Details
| Category | Details |
|---|---|
| Walk-in Dates | 20th April – 30th April (Monday to Friday) |
| Walk-in Time | 10:30 AM – 01:00 PM |
| Venue | 5th Floor, 4th Block, Sandhya Infocity (Bayline Infocity), OMR Rajiv Gandhi Salai, Navalur, Near AGS Bus Stop, Chennai – 603103 |
| Contact Person | Madhubala |
Eligibility Criteria
| Criteria | Details |
|---|---|
| Qualification | Arts & Science Graduates / Diploma Holders |
| Not Eligible | BE / B.Tech / PG Graduates |
| Academic Requirement | No arrears |
| Skills Required | Good communication, listening & comprehension, typing skills |
Key Responsibilities
| Area | Details |
|---|---|
| Customer Support | Handle international non-voice customer queries |
| Communication | Respond via chat/email with accuracy |
| Data Handling | Maintain records and process information |
| Service Quality | Ensure customer satisfaction and timely resolution |
Additional Information
| Category | Details |
|---|---|
| Transport | One-way cab facility (within 30 km boundary) |
| Documents Required | PAN Card or Aadhaar Card (Original & Xerox) |
| Reference Note | Mention “Madhu” on top of resume |
| Email ID | madhubala.suresh@firstsource.com |
| Disclaimer | No fees charged – beware of fraudulent job offers |
