NIIT Ltd is Hiring For Quality Controller and has issued notification to accept Applications.NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. Application form link provided at the end of post. Eligibility for the Quality Controller as follows.
Vacancy summary details :
- Company Name: NIIT Ltd
- Location: Gurgaon/Gurugram
- Post Name: Quality Controller
- Qualification: b.Com/BBA
- Experience: 0-4 Years
- No of Vacancies: 01
- Details of Salary:50,000 – 2,50,000 P.A.
- Opening date for online Application:16/08/2021
- Mode of application : online
- Selection Process: Shortlisted candidates may called for selection process ( Personal interview , Group discussion , etc…,)
- Contact : 9319774116,email@example.com
Job Description/Skills Required:
- Transaction audits of emails, calls, cases , queries, chat recordings, media shell
• Preparing Daily Audit reports/defect reports
• Providing feedback to team on issues /defects raised during the audits Root Cause Analysis of any issues reported internally /externally
• Will be auditing recordings and media shell based on Quality checklists and client requirements for specific projects
• Creation of Quality documents and checklists and upkeep of systems
• Support in Floor management/hosting sessions in some projects, cross projects
• Cross project support on activity or case audits
• Process improvement initiatives like lean , process improvements
Desired Candidate Profile
- 6 months- 1 years of experience in customer service, call auditing, quality controller, monitoring.
- Good Communication skills
- Willing to work in Night Shift.