Work from Home Opportunity For Freshers & Experience At NIIT Ltd – Submit Resume/Call

NIIT Ltd is Hiring For Quality Controller and has issued notification to accept Applications.NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. Application form link provided at the end of post. Eligibility for the Quality Controller as follows.

Vacancy summary details :

  • Company Name: NIIT Ltd
  • Location: Gurgaon/Gurugram
  • Post Name:  Quality Controller
  • Qualification: b.Com/BBA
  • Experience: 0-4 Years
  • No of Vacancies: 01
  • Details of Salary:50,000 – 2,50,000 P.A.
  • Opening date for online Application:16/08/2021
  • Mode of application : online
  • Selection Process: Shortlisted candidates may called for selection process (  Personal interview , Group discussion , etc…,)
  • Contact : 9319774116,medha.9.sarkar@niit.com

Job Description/Skills Required: 

  • Transaction audits of emails, calls, cases , queries, chat recordings, media shell
    • Preparing Daily Audit reports/defect reports
    • Providing feedback to team on issues /defects raised during the audits Root Cause Analysis of any issues reported internally /externally
    • Will be auditing recordings and media shell based on Quality checklists and client requirements for specific projects
    • Creation of Quality documents and checklists and upkeep of systems
    • Support in Floor management/hosting sessions in some projects, cross projects
    • Cross project support on activity or case audits
    • Process improvement initiatives like lean , process improvements

Desired Candidate Profile

  • 6 months- 1 years of experience in customer service, call auditing, quality controller, monitoring.
  • Good Communication skills
  • Willing to work in Night Shift.

Click here for notification and Apply

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