Kickstart your Global Career with Sutherland! 🌍
Sutherland is conducting a Mega Walk-In Drive in Hyderabad for International Non-Voice Process roles. This is an exciting opportunity for freshers and experienced professionals who want to work with international clients and grow their career in customer support and global communication — with work-from-home flexibility!
📅 Walk-In Details:
Date: 9th – 12th November 2025
Time: 9:30 AM – 3:00 PM
Venue: Sutherland, 7th Floor, North Wing DivyaSree TechRidge, Block P2, Manikonda, Hyderabad, Telangana – 500104
📞 Contact Person: Zaid (HR) – 7673939326
🏢 Company: Sutherland Global Services
💼 Role: Associate / Sr. Associate – International Non-Voice Process
📍 Location: Hyderabad (Hybrid / Work From Home flexibility available)
💰 Salary: Not Disclosed
🧾 Experience: 0 – 2 years (Freshers can apply)
🕐 Shift: 24/7 rotational shifts with rotational week-offs (5 days a week)
🚗 Transport: Two-way cab facility available (only in night shift within 30 km radius)
📚 Education: Any Graduate / Undergraduate / Postgraduate
🎯 Job Description:
An International Non-Voice Process executive interacts with customers from various countries (mainly the U.S. and Middle East) through chat or email to resolve queries related to products, services, or technical issues. This is an excellent opportunity to build strong communication, problem-solving, and customer-handling skills.
✨ Key Responsibilities:
- Handle international customer queries through chat or email.
- Deliver high-quality customer service and accurate issue resolution.
- Ensure compliance with service levels and quality standards.
- Maintain professionalism and empathy during all customer interactions.
💡 Perks & Benefits:
- Work from Home / Hybrid model for flexibility.
- Opportunity to work with global clients.
- Develop emotional intelligence and communication skills.
- Build transferable skills in customer success and business process management.
- Great work environment and career development opportunities.
👩💻 Eligibility Criteria:
- Excellent written and verbal communication in English.
- Both Freshers and Experienced candidates can apply.
- Must be comfortable with rotational shifts and work-from-office/hybrid setup.
- Immediate joiners preferred.
- Outstation candidates are not eligible.
🧩 Selection Process (ROI):
- JAM Round
- Voice & Versant Assessment
- Operations Round
Bring your updated resume and valid ID proof to the venue and join a company that empowers growth, skill development, and international exposure! 🚀
