💼 WNS Walk-In Drive – Associate / Sr. Associate – Voice & Chat Process | Pune | 23rd & 24th June 2025
📅 Walk-In Dates: 23rd & 24th June 2025
🕓 Time: 11:30 AM – 3:00 PM
📍 Venue:
WNS, Weikfield IT Citi InfoPark,
Opp. Hyatt Hotel, Viman Nagar, Pune – 411014
📞 Contact: HR Zoya – 9373738742
🧾 Role Details:
Position: Associate / Senior Associate
Department: Customer Service – Voice & Chat (Blended Process)
Experience: 0 – 3 Years (Freshers Welcome)
Education: Any Graduate
Location: Pune (Work from Office – Viman Nagar)
Shift: Rotational
Cab Facility: Available
Employment Type: Full-Time, Permanent
📝 Job Description:
Join WNS in a dynamic and fast-paced environment where you’ll interact with customers via voice and chat, providing prompt, efficient, and helpful solutions.
🔹 Key Responsibilities:
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Handle inbound & outbound voice and chat queries
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Deliver excellent customer service
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Resolve issues with professionalism and accuracy
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Maintain customer satisfaction through quality communication
✅ Requirements:
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Good spoken & written communication skills
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Basic computer knowledge
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Willingness to work in rotational shifts
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Customer service experience (preferred but not mandatory)
🌟 Why Join WNS?
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Global BPM leader with a dynamic work culture
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Cab facility for comfort and safety
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Career growth for freshers and experienced alike
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Work in a supportive and learning-driven environment
📝 What to Carry for the Interview:
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Updated Resume
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Passport-size photographs
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Aadhar Card and other valid ID proofs
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Educational & Experience Documents (if applicable)